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The Shipping Policy
At Rukn Al Ghawali Perfumes, we strive to deliver your orders as quickly and safely as possible. Below are the details of our shipping process
Dispatch and Delivery Time
- Orders are typically prepared for dispatch within 1–2 business days (excluding weekends and national holidays).
- Once dispatched, delivery may take up to 2 business days, depending on your location.
- If your order has not arrived by the expected date, please contact us so we can initiate an investigation with our shipping partner.
Note: Investigations to locate your package may take up to two working days to resolve.
Coverage
- We proudly serve customers across the UAE through our reliable logistics partners.
Commitment to Safe Delivery
- We understand that every order is a special gift to yourself or your loved ones. To ensure safe delivery, we collaborate with leading courier companies known for their fast and secure services.
Contact Us
If you have any questions or need further assistance regarding your shipment, please contact us at:
📧 support@ruknalghwali.com
📞 +971 54 264 3757 (Monday to Friday, 24 hours)