Privacy Policy

Rukn Al Ghawali Perfumes is committed to protecting the privacy and personal information of its customers. This Privacy Policy explains how we collect use store and safeguard your data when you visit our website contact our stores or purchase products through our ecommerce platform.

By accessing or using our website or services you agree to the practices described in this Privacy Policy.

Business Identity

Brand Name
Rukn Al Ghawali Perfumes

Business Activity
Retail and ecommerce sale of perfumes and fragrance products within the United Arab Emirates.

Our Store Locations and Contact Numbers

Rukn Al Ghawali Perfumes operates seven retail outlets across the United Arab Emirates. Customers may contact us using the following official store numbers.

Abu Dhabi
Phone +971 54 2958 757

Dubai
Phone +971 54 2643 757

Fujairah
Phone +971 54 2648 757

Dibba
Phone +971 56 7894 570

Khor Fakkan
Phone +971 54 5719 757

Kalba
Phone +971 50 9037 375

Ras Al Khaimah
Phone +971 50 5719 658

Information We Collect

We collect personal information only when it is necessary to operate our business and fulfill customer requests.

The information we may collect includes
Customer name
Mobile number
Email address
Billing and delivery address
Order and purchase details
Payment confirmation references
Customer inquiries and communication records
Device browser IP address and usage related data

We do not collect unnecessary personal information and we do not sell customer data to third parties.

How We Use Your Information

Customer information is used strictly for the following purposes
Processing and delivering customer orders
Verifying payments and preventing fraud
Providing customer support and service communication
Sending order confirmations invoices and delivery updates
Improving website performance and customer experience
Meeting legal accounting and business record requirements

Your information is never used outside these purposes.

Payment Processing

All payments are processed through secure third party payment service providers.
Rukn Al Ghawali Perfumes does not store credit card debit card or banking information on its servers.

Payment providers are responsible for protecting your financial data.

Cookies and Website Data

Our website may use cookies and similar technologies to
Ensure proper website functionality
Analyze visitor behavior and traffic
Improve website speed usability and content relevance

You may disable cookies in your browser settings but some features may not function correctly.

Data Protection and Security

We apply reasonable technical and administrative measures to protect personal data from
Unauthorized access
Loss misuse or alteration
Improper disclosure

While we take strong precautions no online system can guarantee absolute security.

Sharing of Information

Personal information may be shared only with
Courier and delivery partners for order fulfillment
Payment service providers for transaction processing
Legal or government authorities when required by law

We do not share customer data for advertising resale or unrelated third party use.

Customer Rights

Customers have the right to
Request access to their personal information
Request correction of inaccurate or outdated data
Request deletion of personal data where legally permitted
Opt out of promotional communications at any time

Requests can be made by contacting any of our official store numbers.

Third Party Links

Our website may contain links to third party websites.
We are not responsible for the privacy practices or content of external sites.

Customers should review third party privacy policies independently.

Policy Updates

This Privacy Policy may be updated periodically due to operational or legal changes.
Updates will be published on this page and will take effect immediately upon posting.

Contact Information

For any privacy related questions concerns or requests please contact

Phone
+971 54 264 3757

Email
support@ruknalghawaliperfumes.com